XetraCapital ("we," "our," or "us") is committed to protecting and respecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our quantitative copy trading services through Vantage Markets.
1. Information We Collect
1.1 Information You Provide
When you submit our contact form or express interest in our services, we collect:
- Full name and email address
- Your role (Investor, Partner/Agent, Institutional Client)
- Estimated capital amount
- Any message or specific requirements you include
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information including IP address, browser type and version, pages visited, time spent on pages, and referring URLs. This data is used solely for analytics and website improvement purposes.
1.3 Performance Data
Our verified trading performance is published publicly via Myfxbook. This data relates to our master trading accounts and contains no personal investor information.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide onboarding support
- Guide you through the account opening process with Vantage Markets
- Send you performance updates and relevant communications (with your consent)
- Improve our website and services based on usage patterns
- Comply with applicable legal and regulatory requirements
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:
- Vantage Markets: If you proceed with opening a brokerage account, you will be subject to Vantage Markets' own privacy policy and data processing terms
- Service providers: We use Formspree for secure form submission processing, bound by strict data processing agreements
- Legal obligation: We may disclose information where required by law, regulation, or a valid court order
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Inquiry data submitted via our contact form is typically retained for 24 months. You may request deletion of your data at any time by contacting us.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your data for direct marketing purposes
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us at the details below. We will respond within 30 days.
6. Cookies
Our website uses minimal cookies necessary for its operation. For full information on the cookies we use and how to manage them, please see our Cookie Policy.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
8. Contact Us
For any privacy-related questions or to exercise your rights, please contact XetraCapital through the contact form on our main website. We aim to respond to all legitimate requests within 30 days.